As part of our commitment to provide the very best possible healthcare services to the community, we would like your opinion of the treatment you or a family member received during your recent visit to Emory Johns Creek Hospital.

Please take a few minutes to complete our survey.  The results are confidential.  You may provide your name if you'd like us to respond to you.

Please indicate the department where you were seen:

CT ScanEEGEKG/EchoLaboratoryMammographyMRINuclear MedicineOccupational TherapyPhysical TherapySpeech TherapyStress TestUltrasoundVascular Study

For each question, please select the box that best describes your satisfaction.

Scheduling

Was your appointment scheduled in a professional, friendly and timely manner?  Very satisfiedSatisfiedNot satisfiedDoes not apply

The ease of the scheduling process?  Very satisfiedSatisfiedNot satisfiedDoes not apply

Helpfulness of our scheduling coordinator? Very satisfiedSatisfiedNot satisfiedDoes not apply

Registration

Was our registration performed in a professional, friendly and timely manner?  Very satisfiedSatisfiedNot satisfiedDoes not apply

Helpfulness of our registration coordinator?  Very satisfiedSatisfiedNot satisfiedDoes not apply

Ease of the registration process?  Very satisfiedSatisfiedNot satisfiedDoes not apply

Waiting time to register upon arrival?  Very satisfiedSatisfiedNot satisfiedDoes not apply

Departmental

Was the time spent waiting for your procedure/test acceptable? Very satisfiedSatisfiedNot satisfiedDoes not apply

Was your porcedure/test performed at the time of your appointment? Very satisfiedSatisfiedNot satisfiedDoes not apply

Did our staff treat you in a professional, courteous and friendly manner? Very satisfiedSatisfiedNot satisfiedDoes not apply

Were you confident in our technician's knowledge and skill? Very satisfiedSatisfiedNot satisfiedDoes not apply

Did our technician provide you with education related to your procedure/test? Very satisfiedSatisfiedNot satisfiedDoes not apply

Was your procedure/test explained to you in a way you could understand? Very satisfiedSatisfiedNot satisfiedDoes not apply

Facility

Parking availability, access and/or valet services? Very satisfiedSatisfiedNot satisfiedDoes not apply

Comfort in registration waiting area? Very satisfiedSatisfiedNot satisfiedDoes not apply

Ease in finding your way around the hospital?  Very satisfiedSatisfiedNot satisfiedDoes not apply

Cleanliness of the facility and treatment areas? Very satisfiedSatisfiedNot satisfiedDoes not apply

Overall Experience

How satisfied are you with the services you received? Very satisfiedSatisfiedNot satisfiedDoes not apply

If you need services in the future, how likely are you to return? Very satisfiedSatisfiedNot satisfiedDoes not apply

Would you recommend Emory Johns Crek Hospital to your family and friends? Very satisfiedSatisfiedNot satisfiedDoes not apply

How would you rate your overall experience at Emory Johns Creek Hospital? Very satisfiedSatisfiedNot satisfiedDoes not apply

Additional comments:

Name (optional): 

Phone (optional):

Email (optional):

General Internet communication is inherently not secure. For this reason, we highly recommend that data considered confidential or private in nature not be submitted on this form. (e.g., Social Security Numbers, Diagnosis Information, Credit Card Numbers, etc.)